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Milton Friedman on the Centrality of Profit for Capitalism: 50 Years in Retrospect

Fifty years ago on September 13, 1970 in the New York Times Magazine, Milton Friedman insisted that “There is one and only one social responsibility of business – to use its resources and engage in activities designed to increase its profits so long as it stays within the rules of the game, which is to say, engages in open and free competition without deception or fraud.”

In holding forth this simple and strict rule as the proper mission for private enterprise, Friedman championed one widely approved understanding of what enterprises need to do, importantly leaving them quite free of government direction of their affairs.  As most corporate statues hold, the business and affairs of every corporation shall be managed by or under the direction of a board of directors – not any public authority.  Seeking profit is the appropriate social contribution of the private sector, leading to wealth creation and raising living standards.

But there is a rival understanding of the mission of enterprise and that is to incorporate in the management of the firm express concern for the interests of its stakeholders.  In Friedman’s day, this was referred to as “corporate social responsibility” or “CSR.”  Friedman was no fan of such an approach: “The discussions of the “social responsibilities of business” are notable for their analytical looseness and lack of rigor.  What does it mean to say that “business” has responsibilities?  Only people have responsibilities.  A corporation is an artificial person and in this sense may have artificial responsibilities, but “business” as a whole cannot be said to have responsibilities, even in this vague sense.”

Today, the “CSR” mission is alternatively phrased as “sustainability” or “ESG” for environment, society and governance or “long-term value creation.”  At the Caux Round Table (CRT), we call this understanding of enterprise as “moral capitalism.”

Since the publication of our Principles for Business 26 years ago, we have proposed that the dichotomy between Friedman’s profit-centered view of a business and the more complex, supple and generative vision of the CRT is a false one.  In point of fact, the two missions are interdependent.

A firm lowers its risks by attending well to its stakeholders.  That is good management and wise strategy.  And in reverse, a firm which ignores profit is in no position to optimize its contributions to its customers, employees, owners and society.

The leadership challenge is to find profit through taking care of its stakeholders, a pretty simple and wise formula for success.

And yet, the Milton Friedman dictum has many who still defend it.  What reasons might support such fidelity to the ideal of seeking profits above all else?

One reason is the appeal, whenever action is undertaken, of having a single-minded focus.  It is commonplace in business education and best management practices that a firm should focus on its core competence and not stray from that path to success.  Similarly, a focus on profit provides an easily discernable goal to which everyone in the company can give their undivided devotion. Regular reporting on profits provides reliable guideposts along the road to success, letting everyone know if their efforts are contributing to achievement of the goal.

Secondly, the mind has a bias towards simplicity of image and metaphor, heuristics facilitating fast and efficient thinking.  The U.S. Army is known for its reliance on the moto KISS – “keep it simple stupid.”  Lyndon Johnson said that “Gerald Ford can’t chew gum and walk at the same time.”  James Carville explained why Bill Clinton won the 1992 presidential election simply: “It’s the economy, stupid.”

The seeking of essence directs attention to the core of the matter, the hub to which all spokes are attached.  Seeking profits concentrates the mind and eliminates lots of talk and arguments over what to do, when and how.

Thirdly, making profit so important supports accounting conventions and more sophisticated financial analysis, especially as pioneered by the Harvard Business School and used by analysts at accounting and investments banking firms.  Financial engineering is mathematical and thus requires precise numbers to reach its conclusions.  Financial theory taught that the value of a share of stock was driven by reported earnings.  To value a company, then, demanded knowledge of its profits.

Fourth, in the 1970s, a theory was proposed and widely followed in business and finance that those who act for others – agents, employees, directors, etc. – are too self-interested to serve as instructed or as obligated by their fiduciary duties.  This is the “agency theory,” which concluded that such instinctive dereliction of duty could be offset by monetary rewards and compensation.  Thus, success in doing your job was to be measured in money earned.  Profits earned by the firm, therefore, was a natural way to compute executive compensation.  When the award of stock options to senior executives in lieu of cash salaries was encouraged by changes to the American tax law in the early 1990s, compensation of CEOs and other senior corporate employees was tied to share prices which reflected, through market trading, profits and losses.  Those who were to be paid according to profits earned concentrated their efforts on making profits and avoided distractions and diversions from that task.  They put all their eggs in one basket and watched that basket closely.

Fifth, many see a chasm separating public from private goods, the one to be provided by government and paid for with taxes and the other provided by private firms and paid for by customers.  To keep private firms separate from government and autonomous within private markets only, it was thought proper to limit them to the production of private goods and services only.  The standard for private goods and services was consumption by private persons under claim of personal ownership.  Thus, if a firm were limited to counting profits and not striving to provide a range of other outcomes and impacts, it could be kept within the bounds of private demand for its goods or services.  It would not trespass into the realm of government providing public goods for the general public.

The distinction between public and private goods was made by Friedman himself in 1970:

“What does it mean to say that the corporate executive has a “social responsibility” in his capacity as businessman?  If this statement is not pure rhetoric, it must mean that he is to act in some way that is not in the interest of his employers.  For example, that he is to refrain from increasing the price of the product in order to contribute to the social objective of preventing inflation, even though a price increase would be in the best interests of the corporation.  Or that he is to make expenditures on reducing pollution beyond the amount that is in the best interests of the corporation or that is required by law in order to contribute to the social objective of improving the environment.  Or that, at the expense of corporate profits, he is to hire “hardcore” unemployed instead of better qualified available workmen to contribute to the social objective of reducing poverty.  In each of these cases, the corporate executive would be spending someone else’s money for a general social interest.

Many a reader who has followed the argument this far may be tempted to remonstrate that it is all well and good to speak of governments having the responsibility to impose taxes and determine expenditures for such “social” purposes as controlling pollution or training the hard-core unemployed, but that the problems are too urgent to wait on the slow course of political processes, that the exercise of social responsibility by businessmen is a quicker and surer way to solve pressing current problems.”

Moral capitalism, just as it unites profits with stakeholder management, recognizes that a range of externalities – quasi-public goods – flow from what private firms produce – pollution being only one of them.  Thus, moral capitalism provides guidelines to firms so that they can appropriately manage their businesses by incorporating as good risk management awareness of quasi-private and quasi-public goods and services.  Moral capitalism thus mediates between firms and the societies in which they seek to prosper so that both may prosper together.

Short CRT Videos on Relevant and Timely Topics

I wanted to let you know that we routinely make short videos on relevant and timely topics that are, in some way, related to our work.

The most recent videos we’ve done include:

The Psychology of Money
Honesty and Valuation
The Business Roundtable and Short-term Capitalism

I would be very interested in your thoughts and feedback.

If you’d like to view more of our videos, our YouTube channel can be found here.

A Special Event to Recognize Two Important Anniversaries: United Nations and Global Compact

Our colleague Isabella Bunn asked that we inform you of the following opportunity:

An upcoming special event being hosted by the U.N. Global Compact to mark the 75thanniversary of the U.N. and the 20th anniversary of the U.N. Global Compact.  Uniting Business Live takes place online over three days: Private Sector Forum (Monday, September 21), Global Impact Forum (Tuesday, September 22), Sustainable Development Goals (SDGs) Business Forum (Wednesday, September 23).  This note provides further information and registration details, in case it may be of interest to participants in the Caux Round Table network.

U.N. GLOBAL COMPACT FOR UNITING BUSINESS

DESCRIPTION OF UNITING BUSINESS SPECIAL EVENT:

To mark the opening of the 75th session of the U.N. General Assembly, our special event Uniting Business LIVE from September 21 to 23 will virtually convene leaders from business, government and civil society to showcase their commitment to the U.N.’s mission.

Over a series of three forums, leading chief executives, corporate sustainability experts and business leaders will come together to take stock of the state of the world, address gaps in progress, drive business ambition on the SDGs and highlight cooperative and actional solutions that are ready — today.  These themes will run throughout multi-stakeholder panels, live General Assembly presentations and CEO interventions and will encourage a global, cross-sector dialogue through programme-themed meet-ups, interactive breakout-sessions and exposition booths.

As the world moves from reflection to action, join us to learn how business can take clear steps and demonstrate bold leadership for the Decade of Action to transform business models and economies to become more just and inclusive, ensuring we leave no one behind. 

REGISTRATION PROCEDURE:

Complimentary 3-day passes are available to certain designated categories of individuals.  Please refer to the registration tab on the site noted above.  A written request for a pass must be sent to unga@unglobalcompact.org.  Otherwise, the registration fee is $299 (USD).

INFORMATION ON CEO STATEMENT:

On the link, there is a tab marked “CEO Statement.”  For your reference, I have also attached United in the Business of a Better World – A Statement from Business Leaders for Renewed Global Cooperation.  The statement was developed through the U.N. Global Compact Action Platform on Peace, Justice and Strong Institutions, which reinforces SDG #16.  It is well worth reviewing.

I hope you can participate.

CRT Chairman Brad Anderson, Former CEO of Best Buy, Comments on Leadership

Recently, in our new offices, our Chairman, Brad Anderson, spoke briefly on leadership. You can hear his take on what each and all of us can do to lead at this time above or on our YouTube Channel here.

Brad, a former CEO of Best Buy and member of many corporate boards, thinks of leadership as deeply personal – personal to us and personal to those we lead.

The moral work of a leader is to give others a sense of significance in their work, no matter what their salary or title, social status or scope of authority. At this time, leadership, understood in this way, has a sacred quality – we must each step up to leadership.

I would be very interested in your thoughts and feedback.

CRT 2020 Global Dialogue: Update

Unfortunately, due to the coronavirus and uncertainties surrounding it, we’ve decided to cancel our October 19th Global Dialogue in Caux, Switzerland. We apologize for any inconvenience this causes you.

With that said, we are planning a plan B which would include an abbreviated global dialogue over Zoom for sometime in November or December.

75th Anniversary of End of World War II: What Might it Mean for Us Today?

World War II officially ended on September 2, 1945, 75 years ago today, when Japan’s imperial government surrendered to the Allied powers. After that, an international order was put in place, largely with leadership from the U.S. and defended against Soviet ambitions and subversion of liberal and traditional orders by Communist ideologues.

Recently, we have heard worries expressed that, in our time, that international order formed under the umbrella of the Charter of the United Nations, which was drafted and ratified to realize the ideals of the Atlantic Charter of 1941, may be falling apart, as the demands of populist nationalisms seek preeminence. Those ideals are reflected in the Caux Round Table’s principles for business, government and civil society and shape our “internationalism” and its confidence in the advantages of our collective securing of the common good.

An essay reflecting this history and idealism can be found here.

August Pegasus Now Available!

Here is the August edition of Pegasus.

In this issue, we include an article by yours truly on the interdependence among enterprise, government and civil society that the coronavirus has exposed and how we can create and sustain a balance between these sectors. We then, in the second article, specify the alignment with Catholic Social Teachings.

Thirdly is a review by our colleague Rich Broderick on Albert Camus’ The Plague. We thought it timely, given the virus.

Lastly, we include the proceedings from our workshop on policing, held last month.

As usual, I would be very interested in your thoughts and feedback.

August 20 Zoom Round Table on Pandemic Recap – A New Moral Frame Needed for All of Us

There were 23 people who attended our August 20th round table on our reflections regarding the pandemic, convened through Zoom.

Remarkably, a common theme emerged from the comments, articulated by participants from different countries, but all pointing in the same direction. That theme was loss – not of money, but of something more important – trust and confidence and the need for virtue to fill that social emptiness.

Individuals have lost confidence in elites and those in authority have lost confidence in themselves.

One participant noted that the black swan event was not the virus, but the collapse of leadership across our elites – political, religious, business and educational. Not even science has provided reassurance. Expertise, the justification of privilege for all modern rational/legal institutions, is falling short in obtaining the trust of individuals.

What is needed now, globally, therefore, is a new culture which can legitimate trust in ourselves, trust in our institutions and self-confidence of our leaders in the efficacy of their own virtue.

That culture can’t be bought. It has to evolve from our hearts. Financial investments and charity, government funding of expenditure through the creation of more fiat currency liquidity cannot create a spiritual good, but what we need must come from the spirit.

The pandemic has laid bare our values – the differential impacts on the poor, the elderly, SMEs, the instinct for self-protection, fears and the recriminations arising from them.

We need to re-establish moral authority to give people reasons to be resilient and live in solidarity with others. But how to do this? A flow down from the “top” is out of the question. It is the “top” which has been exposed as lacking in moral and emotional substance. A bottom-up process is needed where values and vision are made available to individuals and they, in turn, then act charismatically to rally resolve and goodwill.

We need, it was suggested, solidarity, individual acceptance of responsibility and social closeness, not social distancing.

We need a new controlling myth; manners too, ethical norms for individuals vis-à-vis others lifting up acceptance of reciprocal duties. Culture exists in relationships, so to build a new culture, we must engage with those around us, not just stand aloof from institutions and their authority figures. As one participant said, subjects of power structures must become citizens of vital communities.

The world is open to follow new outbursts of leadership, but in such conditions, history has shown that not every flowering of “leadership” leads to good. When culture is threadbare and society is fragmented, it’s not always the “better angels” of our natures which rise up from the ashes of disappointment to direct our fears and passions.

Podcast with John Little, Ethicist with Remarkable Insight

Our podcast discussion with John Little of Melbourne, Australia, can be seen above.

John started an ethics center in Australia. He grounds his approach on insight and discernment, as recommended by the noted Jesuit thinker, Bernard Lonergan. He further thinks about how our work and lives could be more fulfilling if we more intentionally seek those ends or goods which seem under conditions of natural law most appropriate for our human species.

John first introduced me to the thoughts of Lonergan and I have been grateful to him ever since. Reflecting, having confidence in our capacity for insight, intuition and cultivating sensitivity to flow, empower our minds and spirits with self-confidence and brace them against the “slings and arrows of outrageous fortune” with a sort of humble courage.

I think you will find John’s comments very helpful to you at this time.

The Morality of Truth

What is a moral person to think about truth? The epistemology of our modern age does not put a premium on truth. Conventional wisdom values much more relative truths – my truth, your truth, feminist truth, Chinese truth, ad infinitum.

Today, the search for truth among so many Western educated intellectuals and academics is tied to listening – to a moral obligation of hearing the voices of others in a moral cosmos of infinite others. Accordingly, there is no test, no criteria, for truth that is either objective or transcendent. Social convention – the absence of real truth – is all.

On the other hand, each person is born with a moral sense, a capacity to make moral decisions. It is part of our social nature. But the moral sense needs reassurance that what it comprehends is reliable, sturdy, on target, will still be there, more or less, in the same form and with the same intent tomorrow and again the next day and the day after that until, if not the end of time, at least for some respectable duration in which we must commit and live eagerly with our commitments.

Could it be that the truth is that which is sophistry, that which we cannot bend to our will, to which our will must submit?

In short, being moral demands searching for truths which are more substantial than social conventions – the mores which Cicero complained of when they leaned towards dictatorship.

Perhaps the intersection of morality and truth is a process – an intellectual, even spiritual, process of listening and thinking, of going beyond emotions and appearances.

I recently read this comment by a young scholar at the James Madison Program at Princeton University:

“Free inquiry is animated by the desire for truth alone. Humanistic learning consists of reading and reflecting on the reality of things for their own sake, not for their results. The classical philosopher Pierre Hadot described philosophy as a way of life that “translates into self-mastery and self-control, which can be obtained only by habit and perseverance in ascetic practices.”

The pursuit of truth, for its own sake, has other advantages. It sustains civil discourse in a pluralistic society. It helps us forge real connections with other human beings, alive and dead, from different eras, as well as our own. Reading great books enables us to think about science with Newton, ethics with Aristotle or history with W.E.B. Du Bois. This should generate pride in our own intellectual potential, as well as humility when we realize how far short we fall in the endeavor to understand ourselves and the world around us. And humility is necessary to sustain civil dialogue.

The pursuit of truth, for its own sake, also directs us outward and helps create deep friendships with fellow truth-seekers, whatever their age, race or political party.

Such direction towards others nourishes the moral sense.

Pope Benedict XVI in his 2009 encyclical Caritas in Veritate wisely said “Truth needs to be sought, found and expressed within the “economy” of charity [love/compassion], but charity in its turn needs to be understood, confirmed and practiced in the light of truth. In this way … we help give credibility to truth, demonstrating its persuasive and authenticating power in the practical setting of social living.” (para 2)